Automate Your Business (Part 1)

Posted: Saturday, February 15, 2014

1. Streamline communication within the business process:

As a small company, I am sure you receive hundreds of emails a day. They’re all related to different topics, some are just scam messages, and some need to be prioritized. What’s your action plan? Who’s gonna be in charge? Are you storing this all on a sheet of paper or a couple of stickies, or holding separate files to see what you’ve got to do? Whatever method you choose, one thing is clear- it is impossible to retain all of the things you need to do in your head. You might need to sort internal and external communication, assign roles and tasks, check their statuses and organize time. Mistakes and overlaps are easy to occur if you are doing everything manually.

By automating your workflow, you have one streamlined mode of communication. You create one common dashboard for everyone, and all your requests, assignments, details about which stage they are, and what needs to be done are kept there. No need to perform manual tasks and worry about what’s done and what’s missing. See it all clearly, as if on the palm of your hand.

2. Enforce accountability:

Automating the workflow in your small business gives you one clear asset over others: you get the chance to see roles and responsibilities. This helps you avoid the mess of “It’s not my fault”, because the distribution of your roles gives a clear insight of who’s in charge of what. Initiations, approvals, rejections are inputs are all bound to the person or group of people in charge. By enabling that level of information transparency in your business process, you will automatically raise the level of accountability on yourself and your colleagues. You will never again have to hear “Sorry, I didn’t receive that mail”, “Oops, it went to my spambox” or “I’m sorry but you didn’t give me that piece of paper”!